| 101 | Customer satisfaction and strategic options for financial services: a study in Manipur | |
| Researcher: | Singh, Seram, Sureshkumar | |
| Guide: | Sharma, S, K | |
| University: | Manipur University, Imphal | |
| Language: | English | |
| 102 | ||
| Researcher: | Joseph, Sibichan | |
| Guide: | Zacharias, Siby | |
| University: | Mahatma Gandhi University, Kottayam | |
| Language: | English | |
| 103 | ||
| Researcher: | K.K., Anoop | |
| Guide: | K, Sreeranganadhan | |
| University: | Mahatma Gandhi University, Kottayam | |
| Language: | English | |
| 104 | ||
| Researcher: | H., Raghavendra | |
| Guide: | Ramesh, H. N. | |
| University: | Kuvempu University, Shimoga | |
| Language: | English | |
| 105 | A Study of CRM Practices and Customer Satisfaction in services sector in India | |
| Researcher: | Sannidhanam, Lalitha | |
| Guide: | Prasad , V. M. | |
| University: | Jawaharlal Nehru Technological University, Hyderabad | |
| Language: | English | |
| Shodhganga | ||
| 106 | Service quality and post service behaviour of Customers of Kerala Gramin Bank | |
| Researcher: | Anoop, K. G. | |
| Guide: | Biju John M. | |
| University: | University of Calicut, Kozhikode | |
| Language: | English | |
| 107 | Influence of E-service quality on customer retention in commercial banks | |
| Researcher: | John, Rajani Roshan | |
| Guide: | Injodey, Joseph I | |
| University: | CHRIST University | |
| Language: | English | |
| 108 | A statistical study of customer relationship management practices of selected banks in Gujarat | |
| Researcher: | Patel, Kamleshkumar Lilabhai | |
| Guide: | Raval, Sanjay | |
| University: | Gujarat University, Ahmedabad | |
| Language: | English | |
| 109 | ||
| Researcher: | Dhameliya, Mayuri Vrajlal | |
| Guide: | Topandasani, Rajkumar | |
| University: | Bhakta Kavi Narsinh Mehta University | |
| Language: | English | |
| 110 | ||
| Researcher: | Verma, Kavita | |
| Guide: | Jain, NeeruJain, Aditi | |
| University: | IIS (Deemed to be University), Jaipur | |
| Language: | English | |
| Shodhganga | ||
| 111 | The role of customer experience in the formation of customer engagement | |
| Researcher: | Chepur, Jyothi | |
| Guide: | B Raja Shekhar | |
| University: | University of Hyderabad, Hyderabad | |
| Language: | English | |
| Shodhganga | ||
| 112 | ||
| Researcher: | Suthigara Mary, P | |
| Guide: | Arumugam, N | |
| University: | Pondicherry University | |
| Language: | English | |
| 113 | ||
| Researcher: | Khanapurkar, D P | |
| Guide: | Ghurye, G S | |
| University: | University of Mumbai | |
| Language: | English | |
| 114 | ||
| Researcher: | Raychaudhuri, Prithvi Shankar | |
| Guide: | Farooqi, Rahela | |
| University: | Jamia Millia Islamia | |
| Language: | English | |
| 115 | An indepth study of customer satisfaction in selected banks of North Gujarat region | |
| Researcher: | Sethi, Jaya Ashish | |
| Guide: | Prajapati, B A | |
| University: | Hemchandracharya North Gujarat University | |
| Language: | English | |
| 116 | ||
| Researcher: | George, Ajimon | |
| Guide: | GS, Gireesh Kumar | |
| University: | Mahatma Gandhi University, Kottayam | |
| Language: | English | |
| Shodhganga | ||
| 117 | ||
| Researcher: | Shah, Rushina Narendra | |
| Guide: | Bhimani, G C | |
| University: | Saurashtra University | |
| Language: | English | |
| 118 | ||
| Researcher: | Mookherjee, Arunava | |
| Guide: | Dutta, Devmalya | |
| University: | University of Burdwan | |
| Language: | English | |
| 119 | ||
| Researcher: | Gaikwad, Ravinder Dadarao | |
| Guide: | Talekar, S D | |
| University: | Dr.Babasaheb Ambedkar Marathwada University | |
| Language: | English | |
| 120 | A customer loyalty framework for independent mid-market hotel sector Jharkhnad, India | |
| Researcher: | Jana, Amrita | |
| Guide: | Maiti, Saumen | |
| University: | Indian School of Mines, Dhanbad | |
| Language: | English | |