| Type of Material: | Thesis |
| Title: | The role of customer experience in the formation of customer engagement |
| Researcher: | Chepur, Jyothi |
| Guide: | B Raja Shekhar |
| Department: | School of Management Studies |
| Publisher: | University of Hyderabad, Hyderabad |
| Place: | Hyderabad |
| Year: | 2019 |
| Language: | English |
| Subject: | Social Sciences | Economics and Business | Management | Customer experience | Customer engagement | SERVQUAL (Service quality framework) | Consumer satisfaction | Brand loyalty | Customer loyalty | Management | Economics | Social Sciences | Social Sciences |
| Dissertation/Thesis Note: | PhD; School of Management Studies, University of Hyderabad, Hyderabad, Hyderabad |
| Fulltext: | Shodhganga |
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| 001 | 447998 | |
| 003 | IN-AhILN | |
| 005 | 2023-07-17 12:44:59 | |
| 008 | __ | 230717t2019||||ii#||||g|m||||||||||eng|| |
| 035 | __ | |a(IN-AhILN)th_447998 |
| 040 | __ | |aHYDR_500046|dIN-AhILN |
| 041 | __ | |aeng |
| 100 | __ | |aChepur, Jyothi|eResearcher |
| 110 | __ | |aSchool of Management Studies|bUniversity of Hyderabad, Hyderabad|dHyderabad|ein |
| 245 | __ | |aThe role of customer experience in the formation of customer engagement |
| 260 | __ | |aHyderabad|bUniversity of Hyderabad, Hyderabad|c2019 |
| 300 | __ | |a194 p.|c-|dNone |
| 500 | __ | |areferences p.165-186 |
| 502 | __ | |bPhD|cSchool of Management Studies, University of Hyderabad, Hyderabad, Hyderabad |
| 520 | __ | |afile attached |
| 650 | __ | |2UGC|aManagement |
| 650 | __ | |aEconomics|2UGC |
| 650 | __ | |aSocial Sciences|2UGC |
| 650 | __ | |aSocial Sciences|2AIU |
| 653 | __ | |aSocial Sciences |
| 653 | __ | |aEconomics and Business |
| 653 | __ | |aManagement |
| 653 | __ | |aCustomer experience |
| 653 | __ | |aCustomer engagement |
| 653 | __ | |aSERVQUAL (Service quality framework) |
| 653 | __ | |aConsumer satisfaction |
| 653 | __ | |aBrand loyalty |
| 653 | __ | |aCustomer loyalty |
| 700 | __ | |aB Raja Shekhar|eGuide |
| 856 | __ | |uhttp://shodhganga.inflibnet.ac.in/handle/10603/342765|yShodhganga |
| 905 | __ | |afromsg |
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