Type of Material: | Thesis |
Title: | Effects and implications of after sales service quality on customer satisfactions an empirical study of it hardware industry in India |
Researcher: | Raychaudhuri, Prithvi Shankar |
Guide: | Farooqi, Rahela |
Department: | Centre for Management Studies |
Publisher: | Jamia Millia Islamia |
Place: | New Delhi |
Year: | 2012 |
Language: | English |
Subject: | Management | Sales service quality | Customer satisfactions | IT hardware industry |
Dissertation/Thesis Note: | PhD |
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110 | __ | |aCentre for Management Studies|bJamia Millia Islamia|dNew Delhi |
245 | __ | |aEffects and implications of after sales service quality on customer satisfactions an empirical study of it hardware industry in India |
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502 | __ | |bPhD |
653 | __ | |aManagement |
653 | __ | |aSales service quality |
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653 | __ | |aIT hardware industry |
700 | __ | |aFarooqi, Rahela|eGuide |
905 | __ | |anotification |
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