Title : Effects and implications of after sales service quality on customer satisfactions an empirical study of it hardware industry in India

Type of Material: Thesis
Title: Effects and implications of after sales service quality on customer satisfactions an empirical study of it hardware industry in India
Researcher: Raychaudhuri, Prithvi Shankar
Guide: Farooqi, Rahela
Department: Centre for Management Studies
Publisher: Jamia Millia Islamia
Place: New Delhi
Year: 2012
Language: English
Subject: Management
Sales service quality
Customer satisfactions
IT hardware industry
Dissertation/Thesis Note: PhD

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035__|a(IN-AhILN)th_248439
040__|aJMIS_110025|dIN-AhILN
041__|aeng
100__|aRaychaudhuri, Prithvi Shankar|eResearcher
110__|aCentre for Management Studies|bJamia Millia Islamia|dNew Delhi
245__|aEffects and implications of after sales service quality on customer satisfactions an empirical study of it hardware industry in India
260__|aNew Delhi|bJamia Millia Islamia|c2012
502__|bPhD
653__|aManagement
653__|aSales service quality
653__|aCustomer satisfactions
653__|aIT hardware industry
700__|aFarooqi, Rahela|eGuide
905__|anotification

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