| 1 | The impact of job characteristics in motivating customer orientation of service personnel | |
| Researcher: | Ray, Subrata | |
| Guide: | Bhattacharjee, D | |
| University: | University of North Bengal, Siliguri | |
| Language: | English | |
| Shodhganga | ||
| 2 | Customer relationship management practices in banking industry | |
| Researcher: | Chopra, Anamica | |
| Guide: | Arora, UshaKumar, Rajiv | |
| University: | Guru Jambheshwar University of Science & Technology | |
| Language: | English | |
| 3 | A Study of CRM Practices and Customer Satisfaction in services sector in India | |
| Researcher: | Sannidhanam, Lalitha | |
| Guide: | Prasad , V. M. | |
| University: | Jawaharlal Nehru Technological University, Hyderabad | |
| Language: | English | |
| Shodhganga | ||
| 4 | A study of customer relationship management in select public and private sector companies | |
| Researcher: | B, Krishna Ramchandrula | |
| Guide: | Srinivasa, Narayana M | |
| University: | Acharya Nagarjuna University, Guntur | |
| Language: | English | |
| Shodhganga | ||
| 5 | ||
| Researcher: | Bhuvaneswara Rao, M V J | |
| Guide: | Madhusudhana Rao, M | |
| University: | Andhra University | |
| Language: | English | |
| Shodhganga | ||
| 6 | Measurement of customer satisfaction in health insurance sector of India: an empirical study | |
| Researcher: | Patra, Sujit Kumar | |
| Guide: | Mishra, S K | |
| University: | Sambalpur University, Sambalpur | |
| Language: | English | |
| 7 | ||
| Researcher: | Nadarajan, K | |
| Guide: | Mrurgesan, B | |
| University: | Pondicherry University, Puducherry | |
| Language: | English | |
| 8 | ||
| Researcher: | Aloysius, O C | |
| Guide: | Joseph, Joy | |
| University: | Mahatma Gandhi University, Kottayam | |
| Language: | English | |
| 9 | ||
| Researcher: | Dave, Pranoti | |
| Guide: | Trivedi, P. K. | |
| University: | Saurashtra University, Rajkot | |
| Language: | English | |
| Shodhganga | ||