Type of Material: | Thesis |
Title: | A study of customer satisfaction in banking industry with special reference to public sector banks and private sectors banks |
Researcher: | Dave, Pranoti |
Guide: | Trivedi, P. K. |
Department: | Department of Business Management |
Publisher: | Saurashtra University, Rajkot |
Place: | Rajkot |
Year: | 2013 |
Language: | English |
Subject: | Banks and banking | Brand loyalty | Consumer satisfaction | Customer loyalty | Economics and Business | Satisfaction | Computer Science and Information Technology | Engineering and Technology |
Dissertation/Thesis Note: | PhD; Department of Business Management, Saurashtra University, Rajkot, Rajkot |
Fulltext: | Shodhganga |
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035 | __ | |a(IN-AhILN)th_448152 |
040 | __ | |aSAUR_360005|dIN-AhILN |
041 | __ | |aeng |
100 | __ | |aDave, Pranoti|eResearcher |
110 | __ | |aDepartment of Business Management|bSaurashtra University, Rajkot|dRajkot|ein |
245 | __ | |aA study of customer satisfaction in banking industry with special reference to public sector banks and private sectors banks |
260 | __ | |aRajkot|bSaurashtra University, Rajkot|c2013 |
300 | __ | |a159 p.|c-|dNone |
500 | __ | |abibliography given |
502 | __ | |bPhD|cDepartment of Business Management, Saurashtra University, Rajkot, Rajkot |
650 | __ | |aComputer Science and Information Technology|2UGC |
650 | __ | |aEngineering and Technology|2AIU |
653 | __ | |aBanks and banking |
653 | __ | |aBrand loyalty |
653 | __ | |aConsumer satisfaction |
653 | __ | |aCustomer loyalty |
653 | __ | |aEconomics and Business |
653 | __ | |aSatisfaction |
700 | __ | |aTrivedi, P. K.|eGuide |
856 | __ | |uhttp://shodhganga.inflibnet.ac.in/handle/10603/288925|yShodhganga |
905 | __ | |afromsg |
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