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1

Customer relationship management (CRM) best practices and customer loyalty: A study of retail banking sector in Kerala

Researcher:Darli, Linie
Guide:Vasanthagopal, R.
University:Mahatma Gandhi University, Kottayam
Language:English
2

Performance management in information technology industry in Kerala

Researcher:V.J., Rose
Guide:Vasanthagopal, R.
University:Mahatma Gandhi University, Kottayam
Language:English