Determinants of loyalty: an exploratory empirical study in health care service
Understanding of complaining behaviour and handling of complaints in the hotels of goa a managerial perspective
Determinants of treatment non adherence among patients with chronic conditions
Effects of message framing consumer social responsibility and brand reputation on customers willingness to pay in cause related marketing
Frontline employee adaptability conceptualization measurement antecedents and consequences
Impact of emotions and social support on positive consumer behavioural intentions in health care systems
