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1

Assessment of service quality and customer satisfaction in mobile telecommunication industry: a comparative study between BSNL and private service providers

Researcher:Sahoo, Akshaya Kumar
Guide:Mishra, Uma Sankar
University:Siksha O Anusandhan University
Language:English
2

Customer satisfaction in business-to-business marketing: An analysis of the role of relationship quality and order management cycle

Researcher:Dasbiswas, Ashok kumar
Guide:Das, Suranjan
University:Birla Institute of Technology & science
Language:English