Type of Material: | Thesis |
Title: | Customer satisfaction in business-to-business marketing: An analysis of the role of relationship quality and order management cycle |
Researcher: | Dasbiswas, Ashok kumar |
Guide: | Das, Suranjan |
Department: | Department of Science |
Publisher: | Birla Institute of Technology & science |
Place: | Pilani |
Year: | 2008 |
Language: | English |
Subject: | Customer Satisfaction | Business-to-business Marketing | Role of Relationship Quality | Order Management Cycle |
Dissertation/Thesis Note: | PhD |
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001 | 204921 | |
003 | IN-AhILN | |
005 | 2011-01-13 00:00:00 | |
008 | __ | 081231t2008||||ii#||||g|m||||||||||eng|| |
035 | __ | |a(IN-AhILN)th_204921 |
040 | __ | |aBITS_333031|dIN-AhILN |
041 | __ | |aeng |
100 | __ | |aDasbiswas, Ashok kumar|eResearcher |
110 | __ | |aDepartment of Science|bBirla Institute of Technology & science|dPilani|eIn |
245 | __ | |aCustomer satisfaction in business-to-business marketing: An analysis of the role of relationship quality and order management cycle |
260 | __ | |aPilani|bBirla Institute of Technology & science|c2008 |
502 | __ | |bPhD |
518 | __ | |oDate of Notification|d2008 |
653 | __ | |aCustomer Satisfaction |
653 | __ | |aBusiness-to-business Marketing |
653 | __ | |aRole of Relationship Quality |
653 | __ | |aOrder Management Cycle |
700 | __ | |aDas, Suranjan|eGuide |
905 | __ | |anotification |
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