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1

Service quality and customer satisfaction-a comparative study of private and public sector banks in Kerala

Researcher:Lay Antoney
Guide:Joseph , Tharsis
University:Mahatma Gandhi University, Kottayam
Language:English
2

The role of customer experience in the formation of customer engagement

Researcher:Chepur, Jyothi
Guide:B Raja Shekhar
University:University of Hyderabad, Hyderabad
Language:English
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