| Type of Material: | Thesis |
| Title: | Assessment of service quality delivery a study on selected industries in india |
| Researcher: | Panigrahy, Santosh Kumar |
| Guide: | Padhy, Prasanta Kumar |
| Department: | Department of Business Administration |
| Publisher: | Berhampur University, Berhampur |
| Place: | Berhampur |
| Year: | 2019 |
| Language: | English |
| Subject: | Business | Economics and Business | Social Sciences | Management | Social Sciences |
| Dissertation/Thesis Note: | PhD; Department of Business Administration, Berhampur University, Berhampur, Berhampur; 2019 |
| Fulltext: | Shodhganga |
| 003 | IN-AhILN | |
| 005 | 2026-10-16 16:08:16 | |
| 008 | __ | 261016t2019||||ii#||||g|m||||||||||eng|| |
| 035 | __ | |a(IN-AhILN)th_464311 |
| 040 | __ | |dIN-AhILN|aBRMP_760007 |
| 041 | __ | |aeng |
| 100 | __ | |eResearcher|aPanigrahy, Santosh Kumar |
| 110 | __ | |aDepartment of Business Administration|0U-0350|dBerhampur|bBerhampur University, Berhampur|ein |
| 245 | __ | |aAssessment of service quality delivery a study on selected industries in india |
| 260 | __ | |aBerhampur|c2019|bBerhampur University, Berhampur |
| 300 | __ | |a249 p.|dCD |
| 502 | __ | |cDepartment of Business Administration, Berhampur University, Berhampur, Berhampur|d2019|bPhD |
| 518 | __ | |oDate of Award|d2019 |
| 518 | __ | |d2015|oDate of Registration |
| 518 | __ | |oDate of Completion|d2019 |
| 520 | __ | |aUndeniably, no business can exist without customers and their satisfaction towards the organisation and the items supplied by it. In the philosophical words of Peppers and Rogers and#8213;The only value your company will ever create is the value that comes from customers the ones you have now and the ones you will have in the future. This is absolutely true. Customer value is an asset to the organizationand#8214;. Hence, in order to maintain the customer, the organization needs to ensure that the right products and services, supported by the right promotion and making it available at the right time and motivated employees who are directly or indirectly associated to provide services to the customers. While quality service and merchandise are crucial in today s competitive market, it is equally significant that a customer feels the quotWow Effectquot that only superior customer service can deliver. A business that caters to the customers` needs will inevitably gain the loyalty of the customers, thus resultin |
| 650 | __ | |aManagement|2UGC |
| 650 | __ | |aSocial Sciences|2AIU |
| 653 | __ | |aBusiness |
| 653 | __ | |aEconomics and Business |
| 653 | __ | |aSocial Sciences |
| 700 | __ | |aPadhy, Prasanta Kumar|eGuide |
| 856 | __ | |uhttp://shodhganga.inflibnet.ac.in/handle/10603/475661|yShodhganga |
| 905 | __ | |afromsg |
User Feedback Comes Under This section.