Title : A study on factors affecting consumer brand switching behavior in prepaid telecom with special reference to south gujarat zone

Type of Material: Thesis
Title: A study on factors affecting consumer brand switching behavior in prepaid telecom with special reference to south gujarat zone
Researcher: Malek Parvez Abdulhabib
Guide: Dr. Vishal Khasgiwala
Department: Management
Publisher: Atmiya University
Place: Rajkot
Year: 2025
Language: English
Subject: Economics and Business
Management
Social Sciences
Management
Social Sciences
Dissertation/Thesis Note: PhD; Management, Atmiya University, Rajkot; 2025
Fulltext: Shodhganga

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035__|a(IN-AhILN)th_464065
040__|dIN-AhILN|aATMI_360005
041__|aeng
100__|eResearcher|aMalek Parvez Abdulhabib
110__|aManagement|0U-0967|dRajkot|bAtmiya University|ein
245__|aA study on factors affecting consumer brand switching behavior in prepaid telecom with special reference to south gujarat zone
260__|aRajkot|c2025|bAtmiya University
300__|aA4|c173
502__|cManagement, Atmiya University, Rajkot|d2025|bPhD
518__|oDate of Award|d2025
518__|d2019|oDate of Registration
518__|oDate of Completion|d2025
520__|aThis research explores the factors affecting brand switching behaviour among prepaid telecom consumers in South Gujarat, focusing on understanding the key drivers that lead consumers to shift from one telecom provider to another. In the highly competitive prepaid telecom market, where multiple providers offer similar services, consumers frequently make brand-switching decisions based on various factors such as price sensitivity, network quality, customer satisfaction, and promotional offers. The study identifies psychological factors, such as trust, emotional attachment, and perceived value, as significant influencers of consumer decisions. It uses a descriptive research design that combines both qualitative and quantitative approach es to collect data through structured questionnaires. The study involved 500 participants from four cities in South Gujarat. To analyze the data and check the hypotheses about how factors like demographics, service quality and brand loyalty are connected, statistical
650__|aManagement|2UGC
650__|aSocial Sciences|2AIU
653__|aEconomics and Business
653__|aManagement
653__|aSocial Sciences
700__|aDr. Vishal Khasgiwala|eGuide
856__|uhttp://shodhganga.inflibnet.ac.in/handle/10603/666366|yShodhganga
905__|afromsg

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