Title : Factors affecting customer experience in the usage of self service technologies SSTs in retail banking

Type of Material: Thesis
Title: Factors affecting customer experience in the usage of self service technologies SSTs in retail banking : a study in the Indian context
Researcher: Chellapalli, Thirupathi
Guide: D V Srinivas Kumar
Department: School of Management Studies
Publisher: University of Hyderabad, Hyderabad
Place: Hyderabad
Year: 2017
Language: English
Subject: Economics and Business
Management
Self service technologies
Banks and banking
Social Sciences
Retail banking
Management
Social Sciences
Dissertation/Thesis Note: PhD; School of Management Studies, University of Hydera, Hyderabad
Fulltext: Shodhganga

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035__|a(IN-AhILN)th_447692
040__|aHYDR_500046|dIN-AhILN
041__|aeng
100__|aChellapalli, Thirupathi|eResearcher
110__|aSchool of Management Studies|bUniversity of Hyderabad, Hyderabad|dHyderabad|ein
245__|aFactors affecting customer experience in the usage of self service technologies SSTs in retail banking|ba study in the Indian context
260__|c2017|aHyderabad|bUniversity of Hyderabad, Hyderabad
300__|dNone|a171 p.|c-
500__|areferences p.158-171
502__|bPhD|cSchool of Management Studies, University of Hydera, Hyderabad
520__|anone
650__|aManagement|2UGC
650__|aSocial Sciences|2AIU
653__|aEconomics and Business
653__|aManagement
653__|aSelf service technologies
653__|aBanks and banking
653__|aSocial Sciences
653__|aRetail banking
700__|aD V Srinivas Kumar|eGuide
856__|uhttp://shodhganga.inflibnet.ac.in/handle/10603/314348|yShodhganga
905__|afromsg

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