Type of Material: | Thesis |
Title: | Factors affecting customer experience in the usage of self service technologies SSTs in retail banking : a study in the Indian context |
Researcher: | Chellapalli, Thirupathi |
Guide: | D V Srinivas Kumar |
Department: | School of Management Studies |
Publisher: | University of Hyderabad, Hyderabad |
Place: | Hyderabad |
Year: | 2017 |
Language: | English |
Subject: | Economics and Business | Management | Self service technologies | Banks and banking | Social Sciences | Retail banking | Management | Social Sciences |
Dissertation/Thesis Note: | PhD; School of Management Studies, University of Hydera, Hyderabad |
Fulltext: | Shodhganga |
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100 | __ | |aChellapalli, Thirupathi|eResearcher |
110 | __ | |aSchool of Management Studies|bUniversity of Hyderabad, Hyderabad|dHyderabad|ein |
245 | __ | |aFactors affecting customer experience in the usage of self service technologies SSTs in retail banking|ba study in the Indian context |
260 | __ | |c2017|aHyderabad|bUniversity of Hyderabad, Hyderabad |
300 | __ | |dNone|a171 p.|c- |
500 | __ | |areferences p.158-171 |
502 | __ | |bPhD|cSchool of Management Studies, University of Hydera, Hyderabad |
520 | __ | |anone |
650 | __ | |aManagement|2UGC |
650 | __ | |aSocial Sciences|2AIU |
653 | __ | |aEconomics and Business |
653 | __ | |aManagement |
653 | __ | |aSelf service technologies |
653 | __ | |aBanks and banking |
653 | __ | |aSocial Sciences |
653 | __ | |aRetail banking |
700 | __ | |aD V Srinivas Kumar|eGuide |
856 | __ | |uhttp://shodhganga.inflibnet.ac.in/handle/10603/314348|yShodhganga |
905 | __ | |afromsg |
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