| Type of Material: | Thesis |
| Title: | The impact of service quality on customer satisfaction and patronage intentions: a study on selected public and private sector commercial banks in Kerala |
| Researcher: | M., Uvais |
| Guide: | Sulaiman, E. |
| Department: | Faculty of Management Sciences |
| Publisher: | Mahatma Gandhi University, Kottayam |
| Place: | Kottayam |
| Year: | 04/02/2019 |
| Language: | English |
| Subject: | Management Studies |
| Dissertation/Thesis Note: | PhD |
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