Title : The impact of service quality on customer satisfaction and patronage intentions: a study on selected public and private sector commercial banks in Kerala

Type of Material: Thesis
Title: The impact of service quality on customer satisfaction and patronage intentions: a study on selected public and private sector commercial banks in Kerala
Researcher: M., Uvais
Guide: Sulaiman, E.
Department: Faculty of Management Sciences
Publisher: Mahatma Gandhi University, Kottayam
Place: Kottayam
Year: 04/02/2019
Language: English
Subject: Management Studies
Dissertation/Thesis Note: PhD

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035__|a(IN-AhILN)th_439011
040__|aMGND_686560|dIN-AhILN
041__|aeng
100__|aM., Uvais|eResearcher
110__|aFaculty of Management Sciences|bMahatma Gandhi University, Kottayam|dKottayam
245__|aThe impact of service quality on customer satisfaction and patronage intentions: a study on selected public and private sector commercial banks in Kerala
260__|aKottayam|bMahatma Gandhi University, Kottayam|c04/02/2019
502__|bPhD
653__|aManagement Studies
700__|aSulaiman, E.|eGuide
905__|anotification

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