Title : Impact of electronic customer relationship management on customer satisfaction and customer retention a study of automobile industry passenger cars in india

Type of Material: Thesis
Title: Impact of electronic customer relationship management on customer satisfaction and customer retention a study of automobile industry passenger cars in india
Researcher: Deepti Sharma
Guide: Ravinder Vinayek
Publisher: Maharshi Dayanand University
Place: Rohtak
Language: English
Dissertation/Thesis Note: PhD
Fulltext: Shodhganga

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035__|a(IN-AhILN)th_435825
040__|aMDND_124001|dIN-AhILN
041__|aeng
100__|aDeepti Sharma|eResearcher
245__|aImpact of electronic customer relationship management on customer satisfaction and customer retention a study of automobile industry passenger cars in india
260__|aRohtak|bMaharshi Dayanand University
502__|bPhD
700__|aRavinder Vinayek|eGuide
856__|uhttp://shodhganga.inflibnet.ac.in/handle/10603/208085|yShodhganga
905__|anotification

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