Title : Customer expectations and perceptions of service quality a comparative study of public and private sector banks

Type of Material: Thesis
Title: Customer expectations and perceptions of service quality a comparative study of public and private sector banks
Researcher: Sharma, Preeti
Guide: Kastiya, Shweta; Madan
Publisher: The IIS University
Place: Jaipur
Language: English
Dissertation/Thesis Note: PhD
Fulltext: Shodhganga

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035__|a(IN-AhILN)th_374442
040__|aIISU_302020|dIN-AhILN
041__|aeng
100__|aSharma, Preeti|eResearcher
245__|aCustomer expectations and perceptions of service quality a comparative study of public and private sector banks
260__|aJaipur|bThe IIS University
502__|bPhD
700__|aKastiya, Shweta; Madan|eGuide
856__|uhttp://shodhganga.inflibnet.ac.in/handle/10603/134539|yShodhganga
905__|anotification

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