Title : Customer relationship management in retail banking an analysis of service quality customer satisfaction customer retention and customer loyalty with reference to commercial banks in Madurai district

Type of Material: Thesis
Title: Customer relationship management in retail banking an analysis of service quality customer satisfaction customer retention and customer loyalty with reference to commercial banks in Madurai district
Researcher: Prabha, N
Guide: Raja, S
Publisher: Madurai Kamraj University
Place: Madurai
Language: English
Dissertation/Thesis Note: PhD
Fulltext: Shodhganga

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035__|a(IN-AhILN)th_370090
040__|aMKUL_625021|dIN-AhILN
041__|aeng
100__|aPrabha, N|eResearcher
245__|aCustomer relationship management in retail banking an analysis of service quality customer satisfaction customer retention and customer loyalty with reference to commercial banks in Madurai district
260__|aMadurai|bMadurai Kamraj University
502__|bPhD
700__|aRaja, S|eGuide
856__|uhttp://shodhganga.inflibnet.ac.in/handle/10603/129286|yShodhganga
905__|anotification

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