Type of Material: | Thesis |
Title: | Customer relationship management practices in information technology industry a study of selected firms in Bangalore cluster |
Researcher: | Shruthi, V. K. |
Guide: | Devaraja, T. S. |
Publisher: | University of Mysore |
Place: | Mysore |
Language: | English |
Dissertation/Thesis Note: | PhD |
Fulltext: | Shodhganga |
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