Title : Service quality customer retention and profitability assessment of State Bank of India through customer relationship management approach

Type of Material: Thesis
Title: Service quality customer retention and profitability assessment of State Bank of India through customer relationship management approach
Researcher: Baksi, Arup Kumar
Guide: Parida, Bivraj Bhusan and Tripathy
Publisher: The University of Burdwan
Place: Bardhaman
Language: English
Dissertation/Thesis Note: PhD
Fulltext: Shodhganga

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035__|a(IN-AhILN)th_318244
040__|aBRDN_713104|dIN-AhILN
041__|aeng
100__|aBaksi, Arup Kumar|eResearcher
245__|aService quality customer retention and profitability assessment of State Bank of India through customer relationship management approach
260__|aBardhaman|bThe University of Burdwan
502__|bPhD
700__|aParida, Bivraj Bhusan and Tripathy|eGuide
856__|uhttp://shodhganga.inflibnet.ac.in/handle/10603/65867|yShodhganga
905__|anotification

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