Type of Material: | Thesis |
Title: | An analysis of service quality and service performance of the Indian retail banking industry |
Researcher: | Shraddha Pathak |
Guide: | Dr RK Maheshwari |
Publisher: | University of Lucknow |
Place: | Lucknow |
Year: | 2015-06-25 |
Language: | English |
Dissertation/Thesis Note: | PhD |
Fulltext: | Shodhganga |
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