Type of Material: | Thesis |
Title: | A study on measuring service quality and its impact on customer satisfaction in banking and insurance sector |
Researcher: | Anitha, Krishnan |
Guide: | Bhatt, Rajesh |
Publisher: | Maharaja Krishnakumarsinhji Bhavnagar University |
Place: | Bhavnagar |
Year: | 2014-02-03 |
Language: | English |
Dissertation/Thesis Note: | PhD |
Fulltext: | Shodhganga |
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