Title : The impact of service quality on customer loyalty: a study in organised retail sector

Type of Material: Thesis
Title: The impact of service quality on customer loyalty: a study in organised retail sector
Researcher: Samridhi
Guide: Kaushik, V K
Department: Institute of Management Studies and Research
Publisher: Maharshi Dayanand University
Place: Rohtak
Year: 2011
Language: English
Subject: Management
Dissertation/Thesis Note: PhD
Fulltext: Shodhganga

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035__|a(IN-AhILN)th_262284
040__|aMDND_124001|dIN-AhILN
041__|aeng
100__|aSamridhi|eResearcher
110__|aInstitute of Management Studies and Research|bMaharshi Dayanand University|dRohtak
245__|aThe impact of service quality on customer loyalty: a study in organised retail sector
260__|aRohtak|bMaharshi Dayanand University|c2011
502__|bPhD
518__|oDate of Notification|d2011
520__|aIn today s changing global environment, every organization is searching for innovative ways to achieve competitive advantage, increased customer loyalty, and improve efficiency without sacrificing quality of service. As markets become more competitive o
653__|aManagement
700__|aKaushik, V K|eGuide
856__|uhttp://shodhganga.inflibnet.ac.in/handle/10603/7256|yShodhganga
905__|anotification

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