| Type of Material: | Thesis |
| Title: | A comparative study of nationalized and private banks with reference to customer relation management |
| Researcher: | Agarwal, Ritu |
| Guide: | Sehgal, R K |
| Department: | School of Management Studies |
| Publisher: | Punjabi University |
| Place: | Patiala |
| Year: | 2009 |
| Language: | English |
| Subject: | Customer relationship management banking sector punjab national bank icici bank hdfc bank state bank of india |
| Dissertation/Thesis Note: | PhD |
| Fulltext: | Shodhganga |
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| 001 | 261108 | |
| 003 | IN-AhILN | |
| 005 | 2013-12-05 05:46:12 | |
| 008 | __ | 110823t2009||||ii#||||g|m||||||||||eng|| |
| 035 | __ | |a(IN-AhILN)th_261108 |
| 040 | __ | |aPJBI_147002|dIN-AhILN |
| 041 | __ | |aeng |
| 100 | __ | |aAgarwal, Ritu|eResearcher |
| 110 | __ | |aSchool of Management Studies|bPunjabi University|dPatiala |
| 245 | __ | |aA comparative study of nationalized and private banks with reference to customer relation management |
| 260 | __ | |aPatiala|bPunjabi University|c2009 |
| 502 | __ | |bPhD |
| 518 | __ | |oDate of Notification|d2009 |
| 520 | __ | |aCustomer Relationship Management is the establishment, development, maintenance and optimization of long-term mutually valuable relationships between consumers and the organizations. After analyzing the factors considered in research it is observed that |
| 653 | __ | |aCustomer relationship management banking sector punjab national bank icici bank hdfc bank state bank of india |
| 700 | __ | |aSehgal, R K|eGuide |
| 856 | __ | |uhttp://shodhganga.inflibnet.ac.in/handle/10603/2350|yShodhganga |
| 905 | __ | |anotification |
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