| Type of Material: | Thesis |
| Title: | Service quality, customer retention and profitability:assessment of state bank of India through customer relationship management approach |
| Researcher: | Baksi, Arup Kumar |
| Guide: | Parida, B B | Tripathy, P K |
| Department: | Department of Business Administration |
| Publisher: | University of Burdwan |
| Place: | Burdwan |
| Year: | 2012 |
| Language: | English |
| Subject: | Business administration | Management | Coustomer relationship | Management approach |
| Dissertation/Thesis Note: | PhD |
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| 110 | __ | |aDepartment of Business Administration|bUniversity of Burdwan|dBurdwan |
| 245 | __ | |aService quality, customer retention and profitability:assessment of state bank of India through customer relationship management approach |
| 260 | __ | |aBurdwan|bUniversity of Burdwan|c2012 |
| 502 | __ | |bPhD |
| 653 | __ | |aBusiness administration |
| 653 | __ | |aManagement |
| 653 | __ | |aCoustomer relationship |
| 653 | __ | |aManagement approach |
| 700 | __ | |aParida, B B|eGuide |
| 700 | __ | |aTripathy, P K|eGuide |
| 905 | __ | |anotification |
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