| Type of Material: | Thesis |
| Title: | Emotional labor and its correlates in voice to voice service interactions: the context of call centers |
| Researcher: | Mukherjee, Tuheena |
| Guide: | Bhal, Kanika T |
| Department: | Department of Management Studies |
| Publisher: | Indian Institute of Technology Delhi |
| Place: | New Delhi |
| Year: | 2012 |
| Language: | English |
| Subject: | Management |
| Dissertation/Thesis Note: | PhD |
| 000 | 00000ntm a2200000ua 4500 | |
| 001 | 245005 | |
| 003 | IN-AhILN | |
| 005 | 2012-04-27 11:35:17 | |
| 008 | __ | 120427t2012||||ii#||||g|m||||||||||eng|| |
| 035 | __ | |a(IN-AhILN)th_245005 |
| 040 | __ | |aIITD_110016|dIN-AhILN |
| 041 | __ | |aeng |
| 100 | __ | |aMukherjee, Tuheena|eResearcher |
| 110 | __ | |aDepartment of Management Studies|bIndian Institute of Technology,Delhi|dNew Delhi |
| 245 | __ | |aEmotional labor and its correlates in voice to voice service interactions: the context of call centers |
| 260 | __ | |aNew Delhi|bIndian Institute of Technology Delhi|c2012 |
| 502 | __ | |bPhD |
| 653 | __ | |aManagement |
| 700 | __ | |aBhal, Kanika T|eGuide |
| 905 | __ | |anotification |
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