| Type of Material: | Thesis |
| Title: | A study of the customer relationship management (CRM) aspect of the selected public sector commercial banks in India |
| Researcher: | Padmaja Rani, Vutla |
| Guide: | Prasad, V M | Abbas, M D |
| Department: | Department of Management Sciences |
| Publisher: | Jawaharlal Nehru Technological University |
| Place: | Hyderabad |
| Year: | 2011 |
| Language: | English |
| Subject: | Management | Customer service | Customer relationship |
| Dissertation/Thesis Note: | PhD |
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| 001 | 244087 | |
| 003 | IN-AhILN | |
| 005 | 2012-03-29 11:12:42 | |
| 008 | __ | 120329t2011||||ii#||||g|m||||||||||eng|| |
| 035 | __ | |a(IN-AhILN)th_244087 |
| 040 | __ | |aJNTU_500028|dIN-AhILN |
| 041 | __ | |aeng |
| 100 | __ | |aPadmaja Rani, Vutla|eResearcher |
| 110 | __ | |aDepartment of Management Sciences|bJawaharlal Nehru Technological University, Hyderabad|dHyderabad |
| 245 | __ | |aA study of the customer relationship management (CRM) aspect of the selected public sector commercial banks in India |
| 260 | __ | |aHyderabad|bJawaharlal Nehru Technological University|c2011 |
| 502 | __ | |bPhD |
| 653 | __ | |aManagement |
| 653 | __ | |aCustomer service |
| 653 | __ | |aCustomer relationship |
| 700 | __ | |aPrasad, V M|eGuide |
| 700 | __ | |aAbbas, M D|eGuide |
| 905 | __ | |anotification |
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