| Type of Material: | Thesis |
| Title: | Shifting perception of customer satisfaction offered by select nationalized banks in India on infusing new technologies |
| Researcher: | Swain, Dindayal |
| Guide: | Kumar, Harish |
| Department: | Department of Management |
| Publisher: | Guru Ghasidas University |
| Place: | Bilaspur |
| Year: | 2009 |
| Language: | English |
| Subject: | Management | Customer Satisfaction | Banking Sector | Management |
| Dissertation/Thesis Note: | PhD |
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