Title : Business process re-engineering as a driver of customer satisfaction: A study with reference to selected indian nationalised banks

Type of Material: Thesis
Title: Business process re-engineering as a driver of customer satisfaction: A study with reference to selected indian nationalised banks
Researcher: Datta, Saroj Kumar
Guide: Gupta, Arindam
Department: Department of Management
Publisher: University of Burdwan
Place: Burdwan
Year: 2006
Language: English
Subject: Social Sciences
Management
Management
Accession No: 44(30)
Dissertation/Thesis Note: PhD

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035__|a(IN-AhILN)th_188743
040__|aBRDN_713104|dIN-AhILN
041__|aeng
100__|aDatta, Saroj Kumar|eResearcher
110__|aDepartment of Management|bUniversity of Burdwan|dBurdwan
245__|aBusiness process re-engineering as a driver of customer satisfaction: A study with reference to selected indian nationalised banks
260__|aBurdwan|bUniversity of Burdwan|c2006
502__|bPhD
650__|aManagement|2UGC
653__|aSocial Sciences
653__|aManagement
700__|aGupta, Arindam|eGuide
852__|p44(30)
905__|anotification

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