Title : Empirical research in assessing the consumer expectations on service quality for mass consumer services

Type of Material: Thesis
Title: Empirical research in assessing the consumer expectations on service quality for mass consumer services
Researcher: Nerukar, Olive Vikram
Guide: Sarwate, D M
Department: Department of Marketing
Publisher: University of Pune
Place: Pune
Year: 1997
Language: English
Subject: Social sciences
Management
Dissertation/Thesis Note: PhD

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035__|a(IN-AhILN)th_157303
040__|aPUNE_411007|dIN-AhILN
041__|aeng
100__|aNerukar, Olive Vikram|eResearcher
110__|aDepartment of Marketing|bUniversity of Pune|dPune|eIn
245__|aEmpirical research in assessing the consumer expectations on service quality for mass consumer services
260__|aPune|bUniversity of Pune|c1997
502__|bPhD
653__|aSocial sciences
653__|aManagement
700__|aSarwate, D M|eGuide
905__|anotification

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