| 1 | Reengineering of service delivery process: a study of NGO sector in Assam  | 
| Researcher: | Barthakur, Bhaskar, Jyoti | 
| Guide: | Baruah, Papori | 
| University: | Tezpur University, Tezpur | 
| Language: | English | 
| 2 | |
| Researcher: | Gamar, Jayesh Jogabhai | 
| Guide: | Agrawal, B.S. | 
| University: | Hemchandracharya North Gujarat University, Patan | 
| Language: | English | 
| 3 | |
| Researcher: | Ahmed, Rohima | 
| Guide: | Ahmed, I U | 
| University: | North-Eastern Hill University, Shillong | 
| Language: | English |