IndCat

1	Internationalization, business process outsourcing and public policy in India
Researcher:	Singh, Preeti
Guide:	Singh, Inderjeet Singh, Lakhwinder
University:	Punjabi University
Language:	English
2	Talent retention in BPO business process outsourcing industry critical factors and strategic remedies
Researcher:	Gandhi, Ritu
Guide:	Kumar, Ravinder
University:	Jamia Millia Islamia
Language:	English
3	An analysis of the impact of the Service Delivery Metrics CSAT Customer Satisfaction and CRM Customer Relationship Management for the success of Services Marketing in BPOs Business Process Outsourcing in the Chennai region
Researcher:	S VENKATESH
Guide:	Dr.S.RAMACHANDRAN
University:	Bharath University, Chennai
Language:	English
Shodhganga
4	A study on the work related stressors of employees of business process outsourcing services in Tamil Nadu
Researcher:	Bastin Jerome, V
Guide:	Joseph Xavier, S
University:	Bharathidasan University
Language:	English
Shodhganga