Internationalization, business process outsourcing and public policy in India
Talent retention in BPO business process outsourcing industry critical factors and strategic remedies
An analysis of the impact of the Service Delivery Metrics CSAT Customer Satisfaction and CRM Customer Relationship Management for the success of Services Marketing in BPOs Business Process Outsourcing in the Chennai region
A study on the work related stressors of employees of business process outsourcing services in Tamil Nadu
