Study, analysis and model generation for impact of business process reengineering in ERP implementation
Internationalization, business process outsourcing and public policy in India
Talent retention in BPO business process outsourcing industry critical factors and strategic remedies
Requirement analysis for business process Re-Engineering with computational intelligence in e-Commerce system
Business process in outsource employee`s management (a study with reference to legal compliance in East coast zone of Indian Railways)
An analysis of the impact of the Service Delivery Metrics CSAT Customer Satisfaction and CRM Customer Relationship Management for the success of Services Marketing in BPOs Business Process Outsourcing in the Chennai region
A study on the work related stressors of employees of business process outsourcing services in Tamil Nadu
Correlates of information teachnology, business process reengineering and organizational culture: an empirical study in the Indian context
A study of impact of organizational culture on job burnout in employees of business process outsourcing organizations