| 1 | study on the quality of customer service in public sector banks in kerala |
| Researcher: | Smrithi, Pushpangathan |
| Guide: | Sasikumar, K |
| University: | University of Kerala |
| Language: | English |
| 2 | |
| Researcher: | Mathews, Stephen |
| Guide: | Sasikumar, K |
| University: | University of Kerala |
| Language: | English |