| 1 | ||
| Researcher: | Thenmozhi, R | |
| Guide: | Dr Balasubramanian, N | |
| University: | University of Madras | |
| Language: | English | |
| Shodhganga | ||
| 2 | Commitment to service quality and customer satisfaction in indian banking sector | |
| Researcher: | Mahadevan, S | |
| Guide: | Dr Balasubramanian, N | |
| University: | University of Madras | |
| Language: | English | |
| Shodhganga | ||