| 1 | A system based integrated approach to assess and quantify the web quality | |
| Researcher: | Saha, Rajeev Kumar | |
| Guide: | Grover, Sandeep | |
| University: | Maharshi Dayanand University | |
| Language: | English | |
| Shodhganga | ||
| 2 | Service quality management: strategies and their impact on stackholders | |
| Researcher: | Sharma, Satyendra | |
| Guide: | Negi, Jayant | |
| University: | Bhagwant University | |
| Language: | English | |
| 3 | Study and analysis of TQM implementation and its effectiveness in small and medium enterprises | |
| Researcher: | Mahesh, B P | |
| Guide: | Prabhuswamy, M S | |
| University: | Visvesvaraya Technological University | |
| Language: | Arabic | |