| 1 | Impact of service quality on customer loyalty:a study of hotel industry in Punjab and Chandigarh |
| Researcher: | Singla, Vikas |
| Guide: | Singh, Amar Inder |
| University: | Punjabi University |
| Language: | English |
| 2 | |
| Researcher: | Ketkar, Shriram Prabhakar |
| Guide: | Shankar, RaviBanwet, D K |
| University: | Indian Institute of Technology Delhi |
| Language: | English |