IndCat

1	Determinants of attrition of knowledge workers an empirical study of the it industry in Kerala
Researcher:	Haridas, P. K.
Guide:	Ahmed Khan, Basheer M,
University:	Pondicherry University, Puducherry
Language:	English
Shodhganga
2	An analysis of the impact of the Service Delivery Metrics CSAT Customer Satisfaction and CRM Customer Relationship Management for the success of Services Marketing in BPOs Business Process Outsourcing in the Chennai region
Researcher:	S VENKATESH
Guide:	Dr.S.RAMACHANDRAN
University:	Bharath University, Chennai
Language:	English
Shodhganga