| 1 | |
| Researcher: | Lamoria, Jayprakash, Balvantsingh | 
| Guide: | Rathod, K, L. | 
| University: | Hemchandracharya North Gujarat University, Patan | 
| Language: | English | 
| 2 | A statistical study of customer relationship management practices of selected banks in Gujarat  | 
| Researcher: | Patel, Kamleshkumar Lilabhai | 
| Guide: | Raval, Sanjay | 
| University: | Gujarat University, Ahmedabad | 
| Language: | English | 
| 3 | |
| Researcher: | Malli, Reenaben Ranchhobhai | 
| Guide: | Chauhan, P L | 
| University: | Saurashtra University, Rajkot | 
| Language: | English |