| 1 | Customer service in nationalised banks of India:challenges and prospects  | 
| Researcher: | Mishra, Abhishekh Kr | 
| Guide: | Asthana, A K | 
| University: | Mahatma Jyotiba Phule Rohilkhand University | 
| Language: | English | 
| 2 | |
| Researcher: | Batra, Narendra Kumar | 
| Guide: | Gupta, S P | 
| University: | Mahatma Jyotiba Phule Rohilkhand University | 
| Language: | English |