| 1 | Employee perception and customer satisfaction: a study of selected Indian universal banks  | |
| Researcher: | Gagandeep Kaur | |
| Guide: | Singh, Jaspal | |
| University: | Guru Nanak Dev University | |
| Language: | English | |
| Shodhganga | ||
| 2 | ||
| Researcher: | Karthigai Prakasam, C | |
| Guide: | Mohamed Mohideen, M | |
| University: | Bharathidasan University | |
| Language: | English | |
| Shodhganga | ||
| 3 | Customer satisfaction and loyalty in Indian hospitality industry  | |
| Researcher: | Kuamr, Sanjeev | |
| Guide: | Singh, Daleep | |
| University: | Maharshi Dayanand University | |
| Language: | English | |
| Shodhganga | ||
| 4 | A critical evaluation of customer satisfaction of cellular phone services in Pune  | |
| Researcher: | Kamath, Dinesh | |
| Guide: | Shejwalkar, P C | |
| University: | Symbiosis International University | |
| Language: | Arabic | |
| Shodhganga | ||