| 1 | |
| Researcher: | Kumar, Suresh | 
| University: | Chaudhary Devi Lal University | 
| Language: | Arabic | 
| 2 | Customer relationship management in select private sector commercial banks  | 
| Researcher: | Sultana, Mehbooba | 
| Guide: | Ahmed, J. U. | 
| University: | North-Eastern Hill University, Shillong | 
| Language: | English |