| 1 | A study of customer relationship management in major malls in Mumbai region | |
| Researcher: | Vadhrya , Santosh Kalumal | |
| Guide: | Kulkarni, Ram M. | |
| University: | Savitribai Phule Pune University | |
| Language: | English | |
| Shodhganga | ||
| 2 | ||
| Researcher: | Mookherjee, Arunava | |
| Guide: | Dutta, Devmalya | |
| University: | University of Burdwan | |
| Language: | English | |