| 1 | |
| Researcher: | Mandloi, Unmesh |
| Guide: | Jain, Rajendra |
| University: | Devi Ahilya Vishwavidyalaya |
| Language: | English |
| 2 | Impact of service quality on customer loyalty:a study of hotel industry in Punjab and Chandigarh |
| Researcher: | Singla, Vikas |
| Guide: | Singh, Amar Inder |
| University: | Punjabi University |
| Language: | English |