|   1    | Impact of e-service quality, customer trust and satisfaction on internet store loyalty: a study on online shoppers in twin cities of Hyderabad and Secuderabad, Andhra Pradesh, India   | 
| Researcher: | Satya Raju, R | 
| Guide: | Balamohan Das, V | 
| University: | Andhra University  | 
| Language: | English  | 
|   2    | Customer satisfaction in public sector banks in India: a comparative study of state bank of India and other public sector banks in Meghalaya   | 
| Researcher: | Das, Roshmi | 
| Guide: | Shrotyia, V K | 
| University: | North-Eastern Hill University  | 
| Language: | English  | 
|  Shodhganga | 
|   3    | An analytical study of customer satisfaction in Telecom sector   | 
| Researcher: | Bansal, Pooja | 
| Guide: | Roy, H K | 
| University: | Kurukshetra University  | 
| Language: | English  | 
|   4    | Banking services and customer satisfaction: A comparative study of public sector & private sector banks (with special reference to the Gujarat state )   | 
| Researcher: | Chavada, Sandip Rudabhai | 
| Guide: | A K, Chakrawal | 
| University: | Saurashtra University, Rajkot  | 
| Language: | English  | 
|   5    | A study on customer satisfaction towards e-banking services and products in commercial banks (with special reference to SBI and ICICI banks Chennai City)   | 
| Researcher: | Shaik, Shakir | 
| Guide: | Basha Abdul, Noor | 
| University: | Acharya Nagarjuna University, Guntur  | 
| Language: | English  | 
|   6    | Performance evaluation and customer satisfaction of public sector banks and new generation private sector banks in the post - liberalised era   | 
| Researcher: | Aloysius, O C | 
| Guide: | Joseph, Joy | 
| University: | Mahatma Gandhi University, Kottayam  | 
| Language: | English  |