Impact of e-service quality, customer trust and satisfaction on internet store loyalty: a study on online shoppers in twin cities of Hyderabad and Secuderabad, Andhra Pradesh, India
Customer satisfaction in public sector banks in India: a comparative study of state bank of India and other public sector banks in Meghalaya
An analytical study of customer satisfaction in Telecom sector
Banking services and customer satisfaction: A comparative study of public sector & private sector banks (with special reference to the Gujarat state )
A study on customer satisfaction towards e-banking services and products in commercial banks (with special reference to SBI and ICICI banks Chennai City)
Performance evaluation and customer satisfaction of public sector banks and new generation private sector banks in the post - liberalised era