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1

Business Process Re-Engineering as a Driver of Customer Statisfection - A Study with Reference to Selected Indian Nationalised Banks

Researcher:Datta, Saroj Kumar
Guide:Gupta, Arindam
University:University of Burdwan
Language:English
2

siness Process Re-Engineering as a Driver of Customer Satisfaction ÔÇô A Case Study with Reference to Indian Nationalized Banks

Researcher:Dutta, Saroj Kumar
Guide:Gupta, A
University:University of Burdwan