| 1 | Electronic customer relationship management-A comparative study of banks in Haryana |
| Researcher: | Balwan Singh, Kavita |
| Guide: | Kumar, Narender |
| University: | Maharshi Dayanand University, Rohtak |
| Language: | Arabic |
| 2 | |
| Researcher: | Desai, Riddhish Sureshbhai |
| Guide: | Jani, N N |
| University: | Saurashtra University, Rajkot |
| Language: | English |