| 1 | Electronic customer relationship management-A comparative study of banks in Haryana |
| Researcher: | Balwan Singh, Kavita |
| Guide: | Kumar, Narender |
| University: | Maharshi Dayanand University, Rohtak |
| Language: | Arabic |
| 2 | |
| Researcher: | G, Ratna Vani |
| Guide: | Bose, B P C |
| University: | Acharya Nagarjuna University, Guntur |
| Language: | Arabic |