| 1 | |
| Researcher: | Helen, S |
| Guide: | Kaleel, F M H |
| University: | Kerala Agricultural University |
| Language: | English |
| 2 | Customer Relationship Management - A Case Study of Telecommunication Sector at Bangalore |
| Researcher: | Cunha, Helen |
| Guide: | Jagadeesha |
| University: | Karnatak State Open University |