Customer service in nationalised banks of India:challenges and prospects
An evaluation of HRD practices in the financial services sector of India
Changing dimensions in marketing of hotel services (a study of hotels in Rajasthan)
An indepth study of customer satisfaction in selected banks of North Gujarat region
A study of impact of quality management pratices in select Indian service companies
Role of UNESCO in the development of library & information services in India
Marketing of banking services:a comparative study of public and private sector banks
Role of unesco in the development of library and information services in India
Study of after sales services of capital goods industry with special reference to elevator industry of Pune city from year 2000 to 2004